So while planning vacations-- we always check the advertising of the hotel, location etc-- to be sure that they are WELCOMING people that look like me and my family!! So over the years I have been watching the BEACHES & SANDALS websites, print ads and commercials-- and they haven't changed at all-- this is what I see. What I see is the people that look like my family all WORK at the resort. What it says to ME: You don't really want people that look like my family to come and visit-- just to work there. Now that may not be what you are saying, but PERCEPTION is everything and that is what I see & feel! I sent a similar letter in 2011 and the response is below--
I thought I would send a letter to them to ask-- and read below:
I will also tweet and blog about this-- As we were hoping that your advertising had changed and planning a family vacay to Turks & Caicos-- we see it hasn't changed at all. I was interested in coming to your resort for a FAMILY vacay and looked at your advertising on your website-- the front page has about 10 different places on the resorts-- no one person of COLOR-- it concerns me that you only have people of color WORKING at your resort-- Just WOW in the year 2013!!______________________________________________________________________________
Who said I was African-American??? Color can be Asian, Indian, Hispanic, Bi-racial-- but they assumed I was and said...
Thank you for contacting Sandals and Beaches Resorts. We appreciate the opportunity to assist you.
We accept guest from all ethic groups. Therefore if you are African American you are more than welcome to our resorts, and we will be delighted to host you.
Thank you for choosing Sandals and Beaches Resorts.
E-Sales and Marketing Department
Sandals & Beaches resorts
Toll Free 1-800-SANDALS
Toll Free 1-800-BEACHES